FAQS

Kids Arena Marbella

Frequently Asked Questions

Everything parents usually ask before visiting Kids Arena Marbella.

General Information

What are your opening hours during the week and at weekends?

Opening hours may vary slightly depending on the season. Currently, Kids Arena Marbella is open from 5:00 PM to 9:00 PM on weekdays and from 11:00 AM to 9:00 PM on weekends.

Do you open on public holidays?

Yes. Kids Arena is usually open on public holidays, and opening hours are generally the same as weekends.

How much does admission cost?

Admission prices start from €12.10 depending on the session length and selected activities.

Do adults pay to enter?

Adults supervising children under 6 years old can enter free of charge. Adults who wish to actively participate in the attractions may require a standard ticket.

How long does a session last?

Sessions start from 30 minutes and can be extended depending on availability.

Do I need to book in advance?

Walk-ins are welcome, but we strongly recommend booking in advance during weekends, holidays, and busy periods.

Is there parking available?

Yes. Free parking is available around the urbanisation near Kids Arena Marbella.

Is there a seating area for parents?

Yes. Kids Arena includes comfortable seating and rest areas for parents and adults.

Birthday Parties

Can I celebrate my child’s birthday party at Kids Arena?

Yes. Kids Arena Marbella specialises in active and organised birthday parties designed to keep children engaged while parents enjoy a smooth and stress-free experience.

What birthday party packages do you offer?

We offer different birthday packages ranging from simple celebrations for smaller groups to larger VIP birthday experiences.

What is the minimum and maximum number of children for a birthday party?

Birthday parties start from a minimum of 6 children depending on the package, and larger events for up to 50 children can also be organised.

Can I bring my own birthday cake?

Yes. You are welcome to bring your own birthday cake. However, outside food, drinks, and snacks are not permitted during birthday events.

Can I bring decorations or balloons?

Yes. Decorations and balloons are welcome as long as they are installed without damaging the party area and removed after the event.

Do you offer catering options?

Yes. We offer a variety of food, drinks, and snack options for birthday parties, and certain menu customisations may be possible when arranged in advance.

Do you cater for food allergies or dietary needs?

Yes. Please inform our team in advance about allergies or dietary requirements so we can help prepare suitable options whenever possible.

How far in advance should I book a birthday party?

We recommend booking birthday parties at least 24 hours in advance. During busy periods, earlier booking is strongly advised.

Is a deposit required for birthday bookings?

Yes. A minimum deposit of 50% is required to confirm a birthday party reservation.

What is the cancellation policy for birthday parties?

Cancellations made more than 14 days before the event retain 20% of the total amount. Cancellations made between 7 and 14 days before the event retain 50%. Cancellations made less than 7 days before the event are non-refundable.

Safety & Supervision

Is Kids Arena safe?

Kids Arena Marbella is designed around active play while maintaining high safety standards across all attractions.

Are there trained monitors supervising the play areas?

Yes. Trained staff members and monitors are present throughout the play areas to help maintain a safe environment.

Do I need to sign a waiver before entering?

Yes. A parent or legal guardian must complete and sign a waiver before children can enter the play areas.

What are the main rules of the park?

Children should follow monitor instructions, avoid pushing or rough behaviour, and use each attraction according to the park rules.

Are somersaults or acrobatic moves allowed?

Some acrobatic movements may be allowed only under monitor supervision and depending on the attraction.

Is jewellery or clothing with sharp objects allowed?

For safety reasons, we recommend removing jewellery, belts, and sharp accessories before entering the play areas.

How do I report an accident or injury?

Please immediately inform one of our monitors or reception staff if an accident or injury occurs.

Can pregnant women use the facilities?

For safety reasons, pregnant women should not use the attractions.

Can children with health conditions participate?

Participation depends on the attraction and the individual’s physical condition. Please speak with our team before participating.

Socks, Clothing & Hygiene

Are special non-slip socks required?

Yes. For hygiene and safety reasons, Kids Arena non-slip socks are required inside the play areas.

How much do the socks cost?

Kids Arena socks cost €2 per pair and can be reused on future visits.

Why are non-slip socks mandatory?

Non-slip socks help improve hygiene and provide better grip and safety on playground surfaces.

What type of clothing is recommended?

Comfortable clothing suitable for active play is recommended.

Are there changing rooms or lockers available?

A changing area for shoes and socks is available. Lockers may vary depending on availability.

Is Kids Arena responsible for lost belongings?

Kids Arena is not responsible for lost or stolen personal belongings.

Food & Drinks

Is there a cafeteria or snack bar at Kids Arena?

Yes. Kids Arena includes a cafeteria area offering drinks, snacks, and refreshments for children and adults.

Can I bring outside food or drinks?

Outside food and drinks are generally not permitted inside the facility, except for birthday cakes booked as part of a birthday celebration.

Is eating allowed inside the play areas?

No. Eating and drinking are not permitted inside the active play zones.

Do you offer options for food allergies?

Yes. Please inform our team in advance about allergies or dietary requirements.

School Groups & Private Events

Do you accept school group visits?

Yes. Kids Arena welcomes school visits and organised group activities.

Are there special packages for schools and groups?

Yes. We offer customised options and pricing depending on the group size and requested activities.

Can we book private sessions outside normal opening hours?

Yes. Private sessions may be available depending on the schedule and event type.

Do you offer corporate or team-building events?

Yes. Kids Arena can organise private events and group experiences for companies and organisations.

Still have questions?

Contact Kids Arena Marbella and we will help you plan your visit.